Dear Shanmugasundaram, we're sorry to hear about your experience and sincerely apologize for the inconvenience. This is not the level of service we aim to provide. We'd like to investigate what happened with your delivery and help resolve the issue as quickly as possible. Please contact our customer support team with your order details so we can review the shipment and assist you with the best possible solution. Your feedback is valuable and helps us improve our products and services. Thank you.