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7-Day Returns

7-day returns on standard-size orders

If a standard-size product does not suit you, you can request a return or replacement within 7 days of delivery.

Eligibility

What is covered

  • Standard-size products, requested within 7 days of delivery.
  • Wrong, damaged or defective items.
  • Custom-size products are made to individual measurements and are not eligible. See how custom sizing works.

How it works

Within 7 days

Requests are accepted for 7 days from the date of delivery.

Simple request

Enter your order ID and registered phone number, then choose the item and reason.

Reviewed by our team

Our team reviews each request and contacts you directly.

Wrong or damaged items

If an item arrives wrong or defective, we will resolve it promptly.

Frequently asked questions

How long do I have to request a return?

Within 7 days of delivery.

Which products are covered?

Standard-size products. Custom-size products are not eligible because they are made to your measurements.

What happens after I submit a request?

Our team reviews it and contacts you shortly.

Need to raise a request?

Keep your order ID and registered phone number ready.

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